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Treat co-workers and public with respect and good faith.
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Understand job requirements.
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Dress appropriately and hygienically.
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Be enthusiastic.
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Maintain confidentiality. Volunteer contact information is not to be released to the public.
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Treat coworkers and public with respect and good faith.
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Do not use headphones while working on the sales floor. Please limit use of cell phones. The store phone is not for personal business, nor is it to be used by customers.
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Look for ways to improve procedures. Facility needs, concerns, and problems are to be forwarded to your volunteer coordinator.
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Do not lift heavy boxes. Get help. Use the rolling carts.
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Inappropriate behavior from volunteers or the public will not be tolerated. Profane, obscene or abusive language is not acceptable. Racial or ethnic epithets are not appropriate as well as verbal, hostile or abusive physical behavior.
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Children are not to be left unattended. Watch that they remain with parent or guardian.
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Keep children off the carts, stools and furniture.
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Do not abuse furniture or materials.
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Unreasonable noise is not acceptable.
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Do not discuss patrons, other volunteers or organizational business while working in the stores.
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Weapon possession is forbidden in the stores.
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Smoking, chewing tobacco, possession or use alcohol or illegal drugs is not allowed.
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In the event of a verbal or physical altercation, promptly call Mall Security or 911 and your volunteer coordinator. Put your personal safety first: Do not respond to a perpetrator, physically or verbally. Complete an Incident Report.